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Multi-factor authentication (MFA)
Frequently asked questions

Multi-Factor Authentication (MFA) is critical because it significantly strengthens account security and reduces the risk of unauthorized access. 

  • Protects against password theft
    Even if your password is stolen or guessed, MFA adds an extra security layer—such as a code from an authenticator app or SMS—making it much harder for attackers to gain access.
  • Reduces cybersecurity risks
    Cybercrime and phishing attacks often target passwords. MFA helps prevent breaches by adding an additional layer of security to your account.
  • Protects sensitive data
    For platforms like MyEaton, MFA safeguards things like marketing data, customer information, and personal details, ensuring integrity and confidentiality.
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  • The next time you sign into MyEaton, navigate to your profile page and  select Manage MFA settings
MFA Screenshot 1
  • Select “YES” Under “Protect your login with MFA”
MFA Screenshot 2
  • Codes are sent via email by default, but if you wish to authenticate with a different method (such as text message), select your preference in security methods.
  • After your initial authentication, you will only be prompted to enter a code every five days. You’ll need re-authenticate sooner if you sign in via a new IP address, from an unrecognized device/location, or you’ve recently cleared your cache/cookies.
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Codes are sent via email by defult, but you may chose to use one of the other available authentication methods, such as:

  • A text message to your phone
  • Google authenticator
  • Okta verify
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If you need assistance or would like to report an issue, please visit MyEaton Account Support.
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  • Multi-factor authentication - FAQ
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
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